CPD - Emotional Intelligence
Emotional Intelligence 2020/21
4.5 CPD Hours
R 434,78 (R 434,78 excl VAT)
COURSE CONTENT OVERVIEW:
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Understand, use and manage your emotions.
- Verbally communicate with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.