The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Essential Soft Skills workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.
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What is the difference between sales and marketing? This is an important question, because a carefully crafted combination of sales and marketing is vital for successful business growth. "Selling" or making sales consists of interpersonal interaction. The one-on-one meetings, telephone calls and networking-that you engage in with prospects and customers. The term "sales and marketing" is used so commonly that it is assumed that they are one and the same by many people - they are not. Our definition for sales is the activity of taking a lead and selling the item desired. Our definition for marketing is the activity of finding out what the market wants to buy. You can now register and find out more…
A manager wears many hats. Not only is a manager a team leader but he/she is also a planner, organiser, cheerleader, coach, problem solver and decision maker – all rolled into one and these are just a few of a managers rolls.
Our E-Learning programmes will not only save you as a manager time but will also make you more effective to successfully perform your function.
The duties of a secretary or administrative assistant vary by industry or employer, but some tasks are common to many work settings. In general, secretaries perform basic clerical, organisational and office responsibilities for an organisation or department. Ensuring meetings are effectively organised and minuted. Maintaining effective records and administration, upholding legal requirements etc. Our E-Learning or workshop-based programmes will ensure your company or organisation's administrative functions run efficiently and successfully.
Human resource management (HRM or simply HR) is the management of human resources. It is designed to maximize employee performance in service of an employer's strategic objectives. HR is primarily concerned with the management of people within organizations, focusing on policies and on systems. Our e-learning or classroom based workshops will enable your Human resource department to excel at what they need to do to create an exceptional, profitable and harmonious business enterprise.