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Communication Strategies
Communication Strategies
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R 1 008.77
R 504.39
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Workshop Objectives:
Understand what communication is;
Identify ways that communication can happen;
Identify barriers to communication and how to overcome them;
Develop their non-verbal and paraverbal communication skills;
Use the STAR method to speak on the spot;
Listen actively and effectively;
Ask good questions;
Use appreciative inquiry as a communication tool;
Adeptly converse and network with others;
Identify and mitigate precipitating factors;
Establish common ground with others;
Use “I” messages.
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