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Communication Strategies

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-50%R 1 008.77
R 504.39 each


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Workshop Objectives:
  • Understand what communication is;
  • Identify ways that communication can happen;
  • Identify barriers to communication and how to overcome them;
  • Develop their non-verbal and paraverbal communication skills;
  • Use the STAR method to speak on the spot;
  • Listen actively and effectively;
  • Ask good questions;
  • Use appreciative inquiry as a communication tool;
  • Adeptly converse and network with others;
  • Identify and mitigate precipitating factors;
  • Establish common ground with others;
  • Use “I” messages.

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